Data has become an increasingly critical part of the way law firms do business, with difficult decisions now being weighed using analytics and information. While lawyers are united on the fact that data is the way forward, firms take different approaches in how they get the best out of the information at hand.

As law firms transform themselves to become more efficient and client-centric, the more dynamic ones are beginning to realise the importance of non-legal roles. However, different firms have different approaches when it comes to how to best to use non-lawyers.