A Thomson Reuters Market Insights research report has revealed that law firms conducting formal client feedback programs can earn nearly twice the share of a client’s external legal spend compared to those not engaging in feedback. Client feedback plays a pivotal role in helping law firms evaluate their performance, improve service quality, build strong client relationships, and differentiate themselves in a competitive Indian legal market.

Latham & Watkins, Nishith Desai Associates and Cyril Amarchand Mangaldas have advised India’s ReNew Power on its planned $8 billion listing on the NASDAQ via merger with special purpose acquisition company (SPAC) RMG Acquisition, which was represented by Skadden, Arps, Slate, Meagher & Flom and Khaitan & Co.

Nishith Desai, founder of Nishith Desai Associates (NDA), talks about how in-house departments are appreciating tech-forward law firms, the benefits of the “Inverted T” model, and why true leaders combine will and humility.